English Saudi Riyal

FAQ

Short answers to the questions we hear most about specialty coffee and ordering from X Roasters.

Where can I buy fresh specialty coffee online in Saudi Arabia?

At X Roasters (xroasters.com). We offer 250g specialty coffees from Ethiopia, Colombia, Yemen, Uganda, Brazil and Rwanda, and ship from Dammam to every city in Saudi Arabia.

Is shipping free?

Yes. Shipping is free on all orders of 200 or more within Saudi Arabia.

How long does delivery take?

We prepare your order and hand it to the courier within 2 to 5 business days, and it usually arrives 1 to 5 days after shipping depending on your city. You will receive a tracking number by SMS or email once the shipping label is issued.

Which payment methods do you accept? Can I pay in instalments?

We accept Apple Pay, Mada and credit cards, and you can split your payment with Tamara or Tabby.

What is the best coffee for pour-over (V60)?

If you enjoy fruity and floral cups, try our Ethiopian coffees such as Buku Abel (bergamot, peach, strawberry) or Uraga (jasmine, mango, red berries). If you prefer sweetness and balance, choose one of our Colombian coffees.

What is the best coffee for espresso and milk drinks?

The X Blend is our balanced house blend, made for espresso and milk drinks such as lattes and cappuccinos. Our Colombian coffees also work very well as espresso.

How do I brew pour-over coffee?

Our base recipe: 20g of coffee, 300ml of water at 92 to 94°C, and a total brew time of 2:30 to 2:45 minutes. Every product page includes hot, iced and espresso recipes.

What is the difference between natural and washed processing?

In natural processing the bean dries inside the coffee cherry, which gives more sweetness and fruit flavour. In washed processing the fruit is removed before drying, which gives a cleaner cup with brighter acidity.

How do I keep my coffee fresh after opening the bag?

Seal the bag well and store it away from heat, light and moisture, and do not keep it in the fridge. For the best flavour, grind just before brewing.

How do I track my order or contact you?

Once your order ships you will receive a tracking number by SMS or email. For any question, contact us on WhatsApp at +966559793749 or email [email protected].